Privacy Policy

The KL Voigt Writing CO, LLC Privacy Policy explains: 

• Who we are 
• Information we may collect about you 
• How we may use that information 
• Disclosure of your details to third parties 
• Our use of cookies 
• Security of your personal information 
• Your rights to access your personal information 
• Notification of changes to our privacy policy 
• Contact details and further information 

WHO WE ARE

KL Voigt Writing CO, LLC (“KL Voigt”) is a Limited Liability Company, registered in the Commonwealth of Massachusetts since 2021. 

Our mission is to provide offer journalism, content marketing, editing, and content strategy services for businesses in food, travel, and tech looking to grow their audience.  We also offer intensive content marketing course designed for writers ready to use their skills to help businesses grow

We are committed to protecting your personal information and to being transparent about the information we hold about you.   

We will use the information that we collect about you in accordance with: 

• The Data Protection Act 1998
• The Privacy and Electronic Communications (EC Directive) Regulations 2003
• The General Data Protection Regulation (EU) 2016/679, which replaces the Data Protection Act 1998 from 25 May 2018 
• 201 CMR 17
• 801 CMR 3

If you have any questions, please contact hello [@] kaylalewkowicz.com

For our terms and conditions of sale, please see below.

INFORMATION WE MAY COLLECT

We collect different information about you in a number of ways: 

Information you give us 

When you create an account from our website, we’ll store the personal information you give us such as your name, email address, mailing address, phone number, and the course you have signed up to take.    We do not retain any payment card details beyond processing needs.

When setting up an account with KL Voigt, we may ask you to answer some random questions that only you will know the answer to. This information will be stored to enable us to do further security checks on occasion to confirm your identity.

Information about your interactions with us 

When you visit our website and our courses, we collect information about how you interact with our content.

We take note of the course you take and will store the results of your course work, the date you completed the course and the renewal date that the course should be taken again.

When we send you an email we store a record of this, and we keep a record of which ones you have opened and which links you have clicked on. 

We use social media to broadcast messages and updates.  Occasionally, we may reply to comments or questions you make to us on social media platforms.  

We may also make a note of conversations we have had with you in person, and/or of communications you send us. This helps us manage our relationship with you and ensures you only receive communications from us that are relevant and timely. 

Information from third parties 

KL Voigt may enter into contractual relationships with various third parties to better offer you services as part of their engagement. In the course of this relationship, relevant individual user and/or aggregate statistical information shall be stored and shared between the parties for purposes of record keeping, billing, verification, and other business uses. 

HOW WE MAY USE YOUR INFORMATION

There are three bases under which we may process your data: 

Contract purposes 

When you buy a service or product from us, you are entering into a contract with us. In order to perform this contract, we need to process and store your data.  For example, we may need to contact you by email or telephone in the case difficulties arise with our courses, or in the case of problems with your payment. 

Legitimate business interests 

In certain situations we collect and process your personal data for purposes that are in our legitimate organizational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing. 

With your explicit consent

For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation. 

MARKETING COMMUNICATIONS

We aim to communicate with you about the work that we do in ways that you find relevant, timely, respectful, and never excessive.  To do this, we use data that we have stored about you, such as when your certificate expires and provide you details about the course or other courses that might interest you. 

We use our legitimate organizational interest as the legal basis for communications by post and email.  We do not foresee any reason to conduct postal mailings at this time, but we wanted you to be aware that in the event that we believe it useful to you, we may do so in the future however you may opt out of receiving these at any time using the contact details at the end of this policy.   

In the case of email, we will give you an opportunity to opt out of receiving marketing communications during your first purchase with us. If you do not opt out, we will provide you with an option to unsubscribe in every email that we send you subsequently. Alternatively, you can use the contact details at the end of this policy or update your contact preferences in your online account with us. 

We may also contact you about our work by telephone or text/SMS message. You may opt out of receiving these at any time using the contact details at the end of this policy or by updating your contact preferences in your online account with us. Please bear in mind that this does not apply to telephone calls or text/SMS messages that we may need to make to you related to your purchases. 

OTHER ACTIVITIES

In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organizational interests. 

We may analyze data we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible. 

We may analyze data we hold about you in order to identify and prevent fraud. 

In order to improve our website, we may analyze information about how you use it and the content and ads that you interact with. 

In all of the cases above we will always keep your rights and interests at the forefront to ensure they are not overridden by your own interests or fundamental rights and freedoms.  You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy.  Please bear in mind that if you object this may affect our ability to carry out tasks above that are for your benefit. 

DISCLOSURE TO THIRD PARTIES

There are certain circumstances under which we may disclose your personal information to third parties. These are as follows: 

1) To other trusted third-party vendors providing services to KL Voigt, with approved privacy polices. In these cases, we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data. 

2) Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies). 

We do not sell personal details to third parties for any purpose. 

USE OF COOKIES

Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function, as well to provide website operators with information on how the site is being used and what improvements we can make. 

SECURITY OF YOUR PERSONAL INFORMATION

Your debit and credit card information 

When you use your credit or debit card to purchase from us, we will ensure that this is carried out securely using accredited third-party services like Stripe, we will not store your payment details. 

Maintaining your personal information 

We store your personal information indefinitely such that for any subsequent purchases you make we are able to link them back to a single unique record that we hold for you on our system. 

Security of your personal information 

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible.  We will ensure that any third parties we use for processing your personal information do the same.  

Your rights to access your personal information 

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right. 

Notification of changes to our privacy policy 

This privacy policy may change from time to time. We keep our privacy policy on our website so that you can review it any time. 

CONTACT DETAILS

Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organizational interests. 

Please contact us if you have any questions about our privacy policy or the information we hold about you, or to change your contact preferences with us by filling out this form.

Your acceptance of these terms

By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.